Develops and maintains a thorough understanding of data sources and systems necessary to prepare reports, and gathers information needed to solve specific problems, whether you… Read More »Library Management: What problems can be solved with a process library?
Often, when you are responsible for making a decision, you have to rely on others to implement it, so it pays to gain support, program… Read More »Cost of Quality: What type of data do the data analysis tools require?
Well-drafted and sensible service-level agreements are crucial to shared services success, a service-level agreement (SLA) is a contract between a logistics service provider and a… Read More »Service Level Agreements: Does your process possibly violate service-level agreements?
Process and personnel management have a decisive influence on the logistics costs incurred during operational handling, despite the experience of many organizations, it is possible… Read More »Business Process Management: Do the employees understand the importance of cross-department/process-centric cooperation?
Rich task management, guided and automated workflow capabilities, and the ability to interact with data where it resides make it easy to incorporate people into… Read More »Business Process Management: How do you uncover management orthodoxy?
Sales funnel is a tool used to help a service provider understand when and where conversion happens e.g, yet, one is a single touchpoint with… Read More »Consumer Journey: What part of the consumer decision journey is critical to a brand?
The council of logistic management defines logistics as that part of supply chain process that plans, implements, and controls the efficient, effective, forward and reverse… Read More »Logistics Management: What are the key goals of Business Process Management?
The agreement includes a detailed service level agreement which contains details of the services to be provided, agreed upon service levels, performance measures, and resulting… Read More »Service Level Agreements: What is your annual expenditure towards SLA penalty charges?
The sla establishes the measurement methodology that should drive the quality of service performance created as a legal contract between supplier and customer, or as… Read More »Service Level Agreements: What service level agreements are provided?
Fully federated model of business process and enterprise planning oriented competency centers drive for shared processes across business lines, after plans are set in place,… Read More »Business Process Management: Is your organization undertaking any process improvement projects?