responsibility

Service Level Agreements: Does your process possibly violate service-level agreements?

by blokdijk
June 1, 2020

Well-drafted and sensible service-level agreements are crucial to shared services success, a service-level agreement (SLA) is a contract between a logistics service provider and a… Read More »Service Level Agreements: Does your process possibly violate service-level agreements?

Business Process Management: Do you have a set of rules that evaluates a group of process instances together?

by blokdijk
May 8, 2020

As a result of the planning process, everyone in your organization knows what should be done, who should do it, and how it should be… Read More »Business Process Management: Do you have a set of rules that evaluates a group of process instances together?