Well-drafted and sensible service-level agreements are crucial to shared services success, a service-level agreement (SLA) is a contract between a logistics service provider and a… Read More »Service Level Agreements: Does your process possibly violate service-level agreements?
Process Standardization: What is your strategy for growing the skills and capabilities within the business to do it themselves?
While a marketing plan contains a list of actions, a marketing plan without a sound strategic foundation is of little use, risk management is an… Read More »Process Standardization: What is your strategy for growing the skills and capabilities within the business to do it themselves?
Business Process Intelligence gives your organization capacity to outline your organization process that is definable, repeatable, rules based and assign software robot to deal with… Read More »Business Process Intelligence: What is optical character recognition?
Its zero code capability enables process subject matter expertsss to deliver business process applications at speed, once your organization decides to evaluate a BI system,… Read More »Business Process Intelligence: Why is digitization of interest?
The agreement includes a detailed service level agreement which contains details of the services to be provided, agreed upon service levels, performance measures, and resulting… Read More »Service Level Agreements: What is your annual expenditure towards SLA penalty charges?
The sla establishes the measurement methodology that should drive the quality of service performance created as a legal contract between supplier and customer, or as… Read More »Service Level Agreements: What service level agreements are provided?